Choosing the right garage door company for your home or business can certainly be a challenging task. Whether it is you need your door to be repaired or to have it replaced completely, you will most definitely want a reliable garage door company to get it done. You may be wondering, “how can I find out if the company I want to work with is actually?”
Luckily for you, we have highlighted the top 5 tips that will quickly help depict if a company is to be trusted or not. Keep on reading to find out.
1. Read Reviews And Testimonials
At this day and age, the online reputation of the company is extremely paramount. Not only is it important but it is necessary. The image in which the company portrays online is basically its business card. When it comes to local services, reviews from your community can be telling. Search for reviews on websites such as yelp and yellow pages. To find higher-rated companies, a great tip is to search for high average ratings as a starting place.
When reading the reviews, keep in mind that It’s common for a company to have a few negative reviews. Therefore, don’t take one or two negative reviews as a bad sign. If the majority of the reviews are positive, it is surely a good sign.
2. Ask for Certifications
This is an important tip. A proper and an up-to-date certification is a great way to measure the reliability of a garage door company. Whenever contacting a garage door company, be sure to ask for their certification/license. Don't be scared to ask for a copy of it to be sent to you. Several certifications and associations mark a garage door dealer in good standing. For example, a certification from the International Door Association Membership (IDA).
The IDA is the premier association for the door and access system industry. Garage door dealers, branches, suppliers and service technicians can each join the organization. Belonging to an industry association shows commitment to responsible business practices, therefore it is a great sign to consider when checking for reliability.
3. Compare Quotes
This may probably seem like an obvious tip for you and you may even take it for granted, but rest assured that comparing quotes could actually help a bunch. Every household has a different budget and set of needs for installation, repair and maintenance services. By collecting quotes from several different companies, you can learn the estimated price range for the type of service you need and how they conduct business.
Some questions to consider: Does the company call you back and ask about your unique needs before drawing up a quote? Do they offer free quotes/estimates and allow you to look at quotes for all the models you are considering? Are they responsive and answer your questions with detail?
4. Get References
Along with reading reviews and testimonials, this is another great way to verify the reliability of the garage door company. References include consulting with clients the company has previously worked with. Ask the company for a couple of references. Whether they were out to repair garage springs or for an entire door replacement, you can see the way the door looks from the outside.
There is nothing like seeing it first-hand. A good reference should be willing to talk to you on the phone about their experience with the company and kindly show you before and after photos. Don't be afraid to ask for references. This could really make or break your decision!
5. Ignore Advertising
This may seem like an odd tip for you. Just because a company is willing to pay for lots of advertising, it doesn't necessarily mean that it is enough of a reputable company. What this means is that the company has an advertising budget. Choosing a company based on its advertising is like a roll of the dice—you could get a good company or you could get a scam artist.
If the advertising seems really promising to you, then we suggest calling the company up and following up with the tips we have laid for you above. Besides a persuasive advertisement, does the company have a license? Certification? Like we discussed above, these are crucial things to look for.
Conclusion
If after reading this article you feel ready to haunt the most trustworthy company around your area, then we wish you the best of luck. If you happen to live in the area, then let us make that job easier for you. Here at Door Quest, we offer trustworthy and reliable garage door services for clients located in and the surrounding area. Give us a call today to receive a free quote (732) 341-1818.